It seems like recently there’s been a big push in the direction of website monitoring, maintenance, and upkeep. Mainly from large corporations who promise you a bunch then don’t actually do anything. Perhaps that’s my experience since I used to work for one and was supremely disappointed in their service offerings. Luckily for you, that disappointment led to the creation of Wayne Smiley Design and great services!
Unlike big companies that are just trying to get you in and out the door, we sincerely care about you. We are in this industry because we want to enrich your lives, businesses, and the internet. We do this through every service and product that we offer. Not the least of which is our website monitoring service. Included in even the lowest tier of our monitoring services are:
- Automated WordPress Updates
- Automated Theme Updates
- Automated Plugin Updates
- Security Audits
- Offsite Backups
The first three items are some of the most important, and often the most overlooked. By updating your themes, plugins, and WordPress core files within 24 hours of a new release being available, we’re providing security to your website. Security, you say? YES, SECURITY. This is because most hackers find their way in through a deprecated (old) version of a plugin, theme, or core file, and wreak havoc on your site. By keeping everything up to date, we prevent the majority of website breaches.
When we first start monitoring your site we also do a security audit, as well as period audits thereafter. These scans search for specific known vulnerabilities in all WordPress sites, then fix them! If we’re unable to fix them for whatever reason, we’ll let you know what the issue is.
Last, but not least, the offsite backups. Most people have their hosting account do backups, that’s great! However, when are they backed up? What data is backed up? Do you have to pay a fee to access those backups? Ah, now you’re thinking. If your site gets hacked or goes down, there’s a chance that your hosting account has also been compromised, in which case, the backups there could be compromised as well. If they’re not, chances are there are only 1 or 2 backups, varying anywhere from a day old to a month old, but with no consistent rhyme or reason as to when they’re backed up or how long they’re stored for. With us, we store all of your backups offsite (in Amazon’s cloud), and they’re always accessible without any additional cost to you. We do weekly backups and store them for a month, easy peasy.
More Than Just Website Monitoring
Besides just monitoring your website and telling you when something is wrong, we actually do something about it. We fix stuff. Even more than that, we proactively protect your site so there’s less of a likelihood of it breaking. Our security audits and automated updates keep hackers and would be ne’er-do-wells at bay, while the offsite backups ensure that your information is never lost.